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Whitegates Leicester

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

I regret choosing this company to sell my house, I have had very little viewings, very bad service all round. Viewing appointments being the most inconvenient EXPERIENCE I have ever had, agent not turning up to the booked time slot, customers always arriving before the agent and asking to view without supervision because there is no representative from white gates that has showed up(no covid pre-caution). Absolutely no contact from the estate agent (mahul) to notify of any changes or delays. Appointments being scheduled for mostly weekends where they expect you (the customer) to show your house to strangers, especially in the current climate that is the most ridiculous thing i have heard, and if the agent hasn't turned up they tell you to do their job for them. Price was exaggerated and was later reduced due to no Interest. I do believe this company is a total joke and I wouldn't recommend it to anyone ever. The clients that came to view were mostly disappointed with whitegates and the only answer I've heard is excuses like we can reschedule. Stay well away from excuse Gates they are awful. Have a good day :)

Reply from agent

Sorry to hear of your dissatisfaction. I'm sure you'll understand we have little control of punctuality of the public and if some of our clients are willing then we advise to allow you to let clients view without us to minimise the amount of people at viewings as per the government advice. Please do contact Andrew Gaunt our Customer Service Director, andrew.gaunt@whitegates.co.uk as we are keen to find a way forward.

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3 Halford Street, Leicester, LE1 1JA, UK, LE1

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