I would like to take this opportunity to say what a wonderful member of staff you have in Sam Potter . She has been amazing from start to finish and I cannot praise her enough for the constant updates and information regarding my purchase . It has been a pleasure working with her , she has a natural talent for what she does and does it in a non intrusive manner , obviously she has to be persistant and get her job done but she does it in such a manner that she does not annoy or bother you in any way , which is a skill in itself , Let's face it , Estate agents have to get results and outcomes from both parties . Sam has been a total professional from start to finish , courteous , well mannered and so easy to get on with , Communication has been brilliant all the way throughout the process . She also gets the job done . You have a good member of staff there who I would say has a lot of potential , She's been brilliant and I have been really impresed with her .Anyway she has been excellent . Thank youPositiveQuality