I’d like to personally highlight a supposed senior member of staff Gary that will prioritise personal friendships rather than following protocol for renting a property Also it is to be brought to everyone’s attention that wishes to engage with this letting agency that they will make up false narratives about the property no longer being available based on your name and “look” which may not be deemed appropriate for you to rent a property from them I’d highly advise to read the other reviews which echo a similar sentiment and avoid this company at all cost to void any further disappointment and overall implied notion of the agency not following an equality protocol either