Atrocious is the best word to describe this company. This started by me booking a viewing which I thought was booked. Turned up at the property to find out that they had never booked the my appointment. Then had the audacity to say on the phone they had never specified which Monday that it was booked for. So I booked the appointment under my partners name instead and guess what they cancel again. Ask to speak to manager for the second time and no response. And all you get is a pack of lies about how it’s not the company’s fault. Well I feel sorry for the property owner because they have simply lost a sale.