Belvoir have been nothing but trouble during our tenancy. They are none responsive and were on many occasions, the worst one was when we asked for them to look at a leak and then we get a call from a plumber 3 months later without any heads up saying Belvoir arranged for him to look at it. We asked for 3 of the 4 dining room chairs to be fixed as they were damaged before we moved in and had really wobbly legs, this never got dealt with. They then had the cheek to claim these repairs from our deposit when our tenancy ended. Finally, when it was time to send us our deposit back to us, they informed us the damages etc would cost us £500, which was just about half of the original deposit. When we disputed this they backtracked and claimed the damages only cost £150 and they miscalculated. They then took weeks on end to reply to us providing little to no help in retrieving the final deposit. They clearly have no regard for the tenants they are supposed to be supporting and only favors themselves and the landlords that they work with.NegativeResponsiveness, Quality, Professionalism