Good afternoon Charla-Jay. I'd just like to say 'Thank-you' for writing this review and leaving Ed a 5 star rating. It can often be a thankless job, working in maintenance, so when a member of the team does receive recognition it really is greatly appreciated. I have let Ed know you have left him a great feedback and it has made his day. Once again, thank you! All the best, Matt (Director).

Hi Tavia, thank you so much for taking the time out of your day to leave this excellent review. i will make sure that Milo knows you have mentioned him. He's been doing a cracking job and will be really pleased. Once again, thank you. Matt (Director).

Hi Sally. Joy is really fantastic, isn't she. Always smiling, always willing to go the extra mile. I've let her know you have mentioned her and she's really happy. You guys have gone for an excellent house and the proximity to the uni is about as good as you can get! I hope you guys will be really happy there. We manage the house, so any issues you have, just ask. Have a great weekend, Matt (Director).

Hi Sam. I'm so glad you got to meet Joy, as I am sure you will agree, she is absolutely fantastic. It's also good to hear that you found the whole process easy and that all the team made you feel comfortable. That's what we are here for after all. The service doesn't stop there as we are here to help you at every step of the way, and that also means when you pick up keys and move into the house. All the best, Matt (Director).

Morning Tom. Thanks for the 5* Google rating and you very kind words. I'll let Harry know you have mentioned him as I know he'll be really pleased. You'll be pleased to know that the landlord of the house you have gone for is also 'class' and will look after you really well. Any issues with the application, just ask Harry as he'll be looking after you. Once again, thank you. Have a cracking weekend. Matt (Director).

Hi Victoria. Great to meet you guys in the office the other day, and thank you so much for taking the time out of your day to leave this review for us. I've let Milo know, and he is really happy. He is working really hard at the moment as this is our busy season, so this is great motivation for him and the team. We hope you and your co-tenants have an excellent Xmas and we look forward to seeing you again soon. Thanks again, Matt (Director).

Hi Chiara. Thank you for taking the time to write this excellent feedback. I know it was Joy that has been dealing with you so I have let her know you have mentioned her in your review, and she is really happy. One of our company values is to Become The Solution, so to hear that she has done just that with your extra requests, is great to hear. Once again, thank you. Matt (Director).