I think anyone who has tried to secure any kind of property in a city like Leeds knows how difficult it can be - and after a month of desperation, it honestly felt like Redbrick flew in to save us. It's no exaggeration that from the first call, and then in every interaction afterwards, Redbrick have championed the perfect blend of professionalism and heart. It's so clear they take pride in their work with their impeccable communication, understanding, and patience with naive first-time-renter questions (especially Clare, reminding me of how fridges work. Thank you so much for bearing with me!) No doubt the team gets hundreds of calls and inquiries each week, yet with each communication, they always have time for you. You really can feel the genuine compassion and care that gets put into their work and this has been shown especially through Brigitta. I really believe we would have been searching for an apartment for another month (or longer) if she hadn't paired us with - not just an 'anything will do we're desperate' space - but a place we feel really happy and proud to live in. We were always made aware of timescales and what would be expected to come next in the process, never kept in the dark. Whatever she may be getting paid clearly isn't enough for what a superstar she has been to us! Thanks again so much Redbrick Leeds!! :)