Hi Sam. I'm so glad you got to meet Joy, as I am sure you will agree, she is absolutely fantastic. It's also good to hear that you found the whole process easy and that all the team made you feel comfortable. That's what we are here for after all. The service doesn't stop there as we are here to help you at every step of the way, and that also means when you pick up keys and move into the house. All the best, Matt (Director).