Tabs has been wonderful from the outset, communication was spot on and effortless from start to finish. It’s my first time renting so naturally had many questions but Tabs answered them all which added confidence. No complaints at all and would recommend Martin & Co to anyone. Thanks Tabs!!!
The agent who viewed the property after my son and and I thoroughly cleaned the flat at blue hill lane in Leeds just before leaving a 5 year tenancy has told me today 11 Sept that the flat was very clean when he viewed after we left. My son had been an exemplary tenant. Paid his rent no problem for the full five years. He was a model tenant! Now they want £85 for a 'light clean' out of the deposit. (A LIGHT CLEAN 😂). The flat needs full decoration before someone moves in. ( in my opinion ). Although I have been informed that the new tenant will decorate it for them. (Bonus for the landlord). Rather than thanking my son for being a good tenant of 5 years. NO NOTHING LIKE THAT! It's Money on their mind. Shame on them. Was it worth £85. Arbitration will no doubt view our evidence and not allow this poor choice to try and squeeze a little more money from my son. That's why the rental sector needs that regulation because some humans do not know how to behave. I don't rate the way that you have finished the tenancy. It is an insult. You had an opportunity to say thanks for his tenancy and wish him well. You didn't. You'd rather try get £85 for a light clean. What is a light clean? A huff and rub with a shirt sleeve? When we already cleaned the flat through. 🙄 Update: It seems that this may be the landlord at work and not Martin and Co. And I will contact Martin and Co to ask for support for the case of Arbitration at the DPS. UPDATE: 18/10/2024 The DBS awarded my son all his deposit monies back plus interest. Martin and Co DID support my son in saying the flat was clean. I have upgraded the stars rating to 5. As they handled my dissatisfaction and supported the truth. To the former landlord, shame on you. You greedy ****! To others when leaving a property. Clean up, take photos and video. 😀
Haf has really helped us over the past few years when renting a property. He’s always very quick to respond to issues or requests. Thanks so much!
I would like to express my gratitude for the assistance I received from Hafeez. After experiencing a long delay caused by other agents, I was relieved to have Hafeez take responsibility for resolving the issues I faced. His assistance was invaluable, and I genuinely appreciate his professionalism. Hafeez was extraordinary in his approach and remarkably quick to address and resolve the issues. His professionalism and attentiveness really made a difference, and I am very happy with the outcome. He was always friendly and showed a good understanding of my concerns as a tenant. Thank you very much Hafeez!
Scott is lovely and great guy- had a nice time with him when he was showing me the properties- he knew what I was looking for and found me a lovely place I could call home. Nikki who is the new property manager is fantastic!! I did not have the best start to moving in due to a few issues as the apartment was left in a state and upon moving in - I found things in the apartment that I shouldn’t have and was going to post it on social media as I did not want to be liable for anything and wasn’t very happy about the state I received it in as there was a lot of tears and frustration involved to say this was the 1st time I was moving in with Martin and Co. I sent numerous pictures and videos via email as I quite upset but I was reassured by Nikki - she took care of everything- she was very active on getting results which she did and reassured me all the way and so understanding! There’s just a few things left to sort out in the place but honestly- Nikki kept me afloat - she is an true asset to this company and I wouldn’t have stayed or continued if it wasn’t for her. Thank you so much to Scott for showing me the place initially - he is very good at what he does! Huge thank you to Nikki- to say she was new in - she got results within a few days of starting her role and I wish her and Scott the most success!!
Very helpful, quick and easy to communicate with!
He has been such a lovely agent and has always helped me out whenever I had any issues during my stay in my apartment. Always great to have a chat with and is incredibly professional!
Haf helped me fix many issues around the flat in a timely manner. He was really professional, polite and understanding about it. He made sure I was aware of everything and was happy with everything even before the work begun. He really cared about the quality of the work and about customer satisfaction.
Nikki and Sue from Martin and Co were extraordinary and so helpful with this being our first big move to Leeds. They constantly made sure we understood the process start to finish and made us feel so welcome in our new flat. Nikki has an amazing personality and truly made what should be a stressful experience into a great time. Thank you again.
After having previously dealt with poor letting agents, it was refreshing to have a letting agent who was responsive, friendly and who seemed to respect tenants as much as landlords. Thanks Haf, and thanks to the whole Martin and Co team.
24-28 Bridge End, Leeds, West Yorkshire, LS1 4DJ, Yorkshire, UK, LS1
Website:
http://www.martinco.comMartin & Co Leeds City is more than just a lettings and sales business renting and selling properties to people. We are a people business - matching people to properties, taking care of , landlords, tenants, buyers, sellers, investors and our business partners.