I recently moved into an apartment that is managed by JLL, which meant I dealt a lot with the Leeds office. It was an absolute pleasure! From beginning to end, everyone I dealt with was polite and professional, but still very personable. Everyone was incredibly friendly, but also made sure all of my questions were answered, and that everything ‘businessy’ was taken care of quickly and completely. Everything was very thorough, but never felt complicated; a very seamless and painless experience. I know that estate/letting agents get a bad rap a lot of the time, but working with JLL Leeds was a complete breath of fresh air, mainly due to the staff. Everyone was fantastic. My entire experience of JLL has been great, and I will probably always try to get places through them where possible.