I would strongly advise any potential landlords, tenants, or vendors to think twice before using this branch. During my tenancy, I experienced what I believe to be serious failings in professional conduct, handling of maintenance issues, and what I suspect may have involved breaches of data protection responsibilities — all of which caused unnecessary stress and disruption to my life. I have had no choice but to lodge formal complaints and submit a Data Subject Access Request due to their handling of matters, and am now seeking further guidance from the relevant regulatory bodies. I will refrain from going into more detail here, but suffice to say I would never recommend this agency to anyone. Do your research before entrusting them with your property or your information.