I’m currently renting a property through Belvoir, and honestly, it’s been a nightmare. From the moment I moved in, it’s been one issue after another. The worst part, though, has been dealing with Lauren in the office. Every time I’ve reported a problem, instead of actually helping, she makes things ten times harder. It’s like she goes out of her way to create delays and make everything more complicated. To be honest, I’m scared to even use my real name here because Lauren has made my life so difficult just for speaking up. I feel like if I say anything more, it’ll just get worse. I’ve never experienced this kind of stress just trying to get basic issues fixed in a property. If you’re thinking of renting through Belvoir, especially if you have to deal with Lauren, I’d seriously recommend thinking twice. It’s just not worth the headache. While Lauren and Rebecca may come across as kind and professional at first, trust me, as soon as any difficult issues come up—especially if the landlord doesn’t want to spend money—they’ll work together to manipulate the situation to suit themselves. They’ll lie, make excuses all day long. The photo attached isn't damp coming through the wall, apparently it’s because I don’t open my windows enough 😅 because I’m at work all day 5 days a week 🤣. That’s Belvoir’s language. In normal terms, that translates to "The landlord doesn’t want to pay to investigate." This is just one of the many excuses I’ve had to deal with during my tenancy with Belvoir.