THEY WERE AMAZING! It was mine and my partners first time moving and let me tell you Rebecca was honestly incredible, she allowed our minds such peace in the whole process and I could not have asked for anyone else to guide us through the process. believe me when I say me and my partner had so many questions, query's, doubts and even moving in things going wrong all it took was a email and in less than an hour she was there with the answers and resolved our issues. ABSOLUTE SUPERSTAR! only negative is we didn't get to meet her to give her the flowers we had bought for her :(