Bad experience renting with Martin and Co from start to finish. I attempted to arrange viewings for various properties over several weeks. Often not receiving responses or being made promises of call backs which never happened. I felt we were missing out on properties because of this. This situation did improve when Henry stepped in to help. Similar story when we had issues during our tenancy, problems were never dealt with, with any intensity or any importance to them. Including having no running water for two days. Again led to me constantly chasing them for small things and being made to feel like an inconvenience. Ended up resolving it ourselves with the actual developer as I couldn’t wait for m&co. When our tenancy finally came to an end it was a similar situation of me constantly chasing for updates on deposit return. I appreciate this was not entirely Martin and CO’s fault but fault laid in fact with the landlord. When we finally received our report I was outraged at total deductions suggested. The landlord wanted to take 80% of our initial deposit for basic wear and tear. Whilst not Martin and CO’s fault I found it completely unacceptable the landlord would try to do this and would worry that if someone was struggling financially they could be taken advantage of as disputing deposits is a long drawn out process.