We are a group of students who have recently finished our tenancy with Belvoir Estates. We experienced Belvoir only through the student lettings side of their agency. Unfortunately, we do not recommend this estate agent for students. Firstly, upon moving into the house, the house was extremely dirty. It clearly had not been professionally cleaned - there were crumbs, hairs and grease/dirt all over the house. There was also lots of rubbish left all around the house. When we complained about this and asked for a cleaner, Belvoir declined, stating that it had been professionally cleaned, and that because the house is left unoccupied over a few months, dust can build up. (This did not explain the rubbish, crumbs, hairs etc). We and our parents spent a few days cleaning the house and getting it up to a liveable standard. This would never be considered acceptable in a non-student tenancy. We sent photos of the dirt/mess to add to an inventory as proof of the poor state of the house upon moving in. We were charged £30 per person as an inventory fee to receive a video inventory of the condition of the house. We requested this many times, very aware of the importance of an inventory to protect us from unfair deposit charges post tenancy. After many emails from us requesting it, Belvoir admitted they did not have it, and refunded us the cost. At the end of our tenancy, the house was left in a far superior condition to when we arrived and was thoroughly cleaned. Although we had no official inventory as proof of the state before and after - only our photographic evidence of the poor state upon moving in - Belvoir told us they would deduct money for further cleaning, such as 'Bedroom 1: window needs wiping'. After stating all the arguments above, Belvoir decided to refund us the whole deposit. We did not receive our deposit back for over three weeks due to poor communication from Belvoir, leaving gaps of one week to respond to our emails. Belvoir's attempt to unjustly withhold money, despite all of our efforts to ensure this would not happen to us (constant emailing, requesting inventories, thorough cleaning), is an example of poor treatment of students in Leamington Spa and something future tenants need to be wary of. Had we not spent so much time and energy disputing inventory and deposit claims, we would have lost quite a lot of money to this agency. This review serves a purpose to warn students to demand fair treatment and always take photographs as evidence for your own protection.