Absolutely horrendous company. Avoid completely, if you want to be treat professionally, and not have your TIME and MONEY, taken from you, stay well away. I cannot stress enough the nightmare, stress and anxiety they just put me through and the lies is beyond comprehension.
Reply from agent
Many thanks for getting in touch Kieran. I can confirm that no monies have been withheld from you and a full refund has been processed as per current legislation. Unfortunately we have had no joy getting hold of the council to proceed with your application and as such the landlord instructed us to re-market the property. I can confirm that the council have been contacted repeatedly about this. Should you wish to discuss this further please do call the office.