Having been thoroughly let down in every aspect of my time with another agency, I'd become quite disheartened about selling our house. And then I met Michelle. She was a whirlwind of fresh air blowing into my life. I received honesty, open conversation and it was a no brainer to go with JDG. Now here's where things were noticeably different. There was a team of extremely lovely, helpful people who did everything to sell the house. I genuinely think their customer service should be marketed across the country. The team are exceptional. They have the patience of saints, the humour of best friends, the consolation of therapists. When offers started to come in they fought to get me the perfect buyer, and succeeded. Enter the next phase of being wonderfully kept informed of every step. This was at times, very stressful especially when we were given a tight deadline for my purchase. But I needn't have worried. Not once was I made to feel I was a nuisance for calling or checking on things, instead I was treated with respect, most unlike the previous company. Today was completion day, and I'm a little sad that my communication with these beautiful people is over. So John, Michelle, Cassie, Fiona, David and Louisa, thank you, thank you, thank you. You really were the estate agent I never realised I needed.

I bought my first house in Lancaster through JDG. I am delighted with my house but particularly with the agents! From start to finish the experience couldn't have gone smoother nor friendlier. Having bought a house previously in Oxford I have an idea of comparison. In this case, the personalised touches were special. On the last day, I even received a welcome gift from the team. Professional, efficient and quick. If buying in the north west please consider JDG as your agent because they are the best in the region.

Everyone at JDG that we met were exceptionally helpful in the purchase of our property. We were supported throughout the whole process, shown relevant properties and when we found the right property the sale was quickly carried out with JDG supporting ourselves and the solicitors throughout the process. Thank you for your help and I would not hesitate to use your services again and whole heatedly recommend them to others.

From the moment Chris came to value the house I knew we were in professional hands. Guiding us through the stressful process and listening patiently to our concerns. The best thing about the whole process was JDG Louisa was brilliant calm and collected at all times. No wonder that they win so many awards

I bought my first property with JDG and was really pleased with the whole experience. The estate agents who assisted me with house viewings were very professional and helpful and when I found the one I loved, it was easy to get my offer submitted. JDG recommended a solicitor and surveyors who were all really professional and easy to use as well.

I bought a house in Lancaster through JD Gallagher Estate Agents. From first contact, I was impressed – with the engaging manner of all the staff with whom I dealt, with their depth of knowledge both local and professional, and the speed with which queries were answered and advice given. I must mention Cassie and David in particular; however, the Gold Medal award definitely goes to Louisa Jones who is exceptional in every regard. It was very easy to see why the firm won a national award two years in a row. It can be hard to live up to a such a reputation: they thoroughly lived up to it and deserve further success. James Fisher.

Julie and I went to Morecambe mid September to look at some park homes. We saw one being sold by JDG, phoned the office, and the next morning met Fiona, who showed us around, and was very cheerful and informative. That afternoon we made an offer. Ten minutes later, we received a call from Cassie (Caroline) telling us it had been accepted, and immediately the ball was rolling. Cassie dealt with us in the process of purchasing the property, always enthusiastic on the phone and very efficient.

Excellent to deal with nothing to much trouble will use them again

Have used JDG twice before and have found them excellent in all aspects, would strongly recommend

First class service from start to finish! Efficient and knowledgable staff with a no problem attitude, cant recommend highly enough! Thanks JDG