Tried to contact the office several times to view a property, found it very difficult to speak with Myra and found any comms quite sharp and dismissive. Was persuaded to have a drive by viewing of the property as despite listing it unable to view as tenant sill in situ. Agent seemed to know nothing about the property either and there appears to be a neighbour problem due to lack of maintenance done by current tenant. Was almost persuaded to put down a deposit without viewing the property, surely an agent doing this cannot be right?! Then heard nothing, oh with the exception that the Landlord has now put the rent on the property in Fleming Way in Burntisland up to £700. Then got a message saying that they were starting viewings, then another that the landlords friend has going to look at the property and guess what after all of that the landlord let it to his mate. Such a waste of everyone's time. Given all the other negative reviews maybe I have dodged a bullet. What a shame this franchise is not to the usual good standard for Martin and Co. Good luck renting with them - the reviews speak for themselves regarding the Kirkcaldy branch.