Thank you for taking the time to share your feedback, and we're sorry to hear about your negative experience. We take all feedback seriously, and the concerns you've raised. Using up-to-date market data is essential, and we apologise if that wasn't handled to the standard you deserved. We would very much like the opportunity to make this right. Please do get in touch with us directly so we can discuss your situation properly and ensure you receive the accurate, helpful service you were looking for from the outset.