I was a tenant via this letting agency for 18 months, while waiting to buy a new home, and had a series of negative experiences. 1) The home I rented was in poor condition throughout. 2) The garden was overgrown and it was my responsibility to address upon moving in. 3) When I raised an issue with poor ventilation leading to mould in the bathroom, I was asked if I could just 'live with it' (despite pointing out I had two young children). 4) A leaking roof took 2 months to repair. 5) A dryer took 2 months to replace. 6) It would take weeks for Dobson's to reply to e-mails, yet harassing e-mails for rent would be received several days before it was due (despite the fact my direct debit was always scheduled for the same time every single month) 7) When I attempted to serve notice at the end of my tenancy, an attempt was made to 'haggle' me into staying longer. 8) Following moving out, the estate agent retains £1230 of my deposit and has failed to even reply to requests for its return. Overall, I would strongly avoid using Dobson's.