When we first got introduced to Rello, I was unsure of how it would go considering we had not moved in a long time and was used to communicating with estate agent and solicitor, but once we understood how it worked and managed, trust me with any form of chain involved a platform like Rello is a huge help, Emma stride at Rello was fantastic at managing everything and very fast and efficient at dealing with any communication, also milestones throughout the process were chased down to ensure closed and onto the next, Emma has been there every step of the way and will do anything within the process to take as much stress away as possible, not all estate agents seem to use platforms like Rello but I would highly recommend more do, just having the App that gets regular updates showing you where everyone stands towards exchange and completion really does help. Big thank you to Emma and team for supporting us through to completion ✅ 😊