This was an enjoyable walk in the park. I first met Ken when I went to look at a flat being sold by Curchods. There was no pushy sales pitch. I liked that. He was courteous, pleasant and knowledgeable. I decided to get Curchods to sell my house. Every stage of the selling process was clearly organised. The photographs were of good quality and the text well written. The visits of potential buyers were well handled. Lights were reliably switched off after each visit and doors locked. I felt easy about going away. There was excellent feedback on each visit. The communication felt good. I felt at ease. The sale was quite quick helped no doubt by Curchods networking with potential client bases. Nigel took over from Ken. It was a seamless handover, both communicating well with one another and with me. In Nigel I found the same courtesy and competence, reliability and thoroughness as well as a nice American warmth and humour. I was away when the eventual buyer of my house made an offer. Nig el phoned and kept me fully informed. There were moments, especially towards the end, when the Solicitors were not always at their best. Pleasant enough people but sometimes slow off the mark. Nigel handled this aspect carefully and sensibly. Overall, this sale was a very good experience. Whenever I phoned the office, the office staff were pleasant, on the ball and really helpful. When messages were left they were picked up speedily. Both Nigel and Ken contacted me regularly. It was reassuring to know that they were on the case. Very importantly, they listened to me, to things I wanted and didn't want. Selling a house is a big thing to do and most of us have very little experience of it. I feel lucky that I just happened to encounter Curchods. And I'd definitely recommend them. I am very, very grateful to Ken and NIgel for everything they did. They made it the relaxed and pleasant experience that it was.