Thank you for taking the time to leave a review. To follow on from our recent conversation's at the end of a tenancy the condition of any property is measured against the Inventory Standard taking into account reasonable " Wear and Tear" as per the condition at the time of move in. Your Landlord is of the opinion that the property does not meet the standards set out above and is taking steps to remedy the points you have been made aware of. Your Deposit is held with the Deposit Protection Service who offer an arbitration process, if you are not in agreement with the points discussed and highlighted. Please do not hesitate to contact a member of the Lettings team if you wish to discuss the matter further.