As an ‘accidental’ landlord, I have used Henderson Connellan (in Kettering) as a letting agent for 6 years. They have provided an excellent, reliable and friendly service regarding: Finding reliable and responsible tenants quickly to rent my property at a great rental price Managing the tenancy process and carrying out their responsibilities in a thorough, efficient way Communicating and explaining important, relevant information to me and my tenants Dealing with and helping to resolve different types of issues including property maintenance, repairs and tenant deposits Recently they demonstrated their excellent service with a previous tenant who initially was very congenial but then became difficult due to circumstances beyond Henderson Connellan’s and my control. Their handling of the situation to the tenant’s unhelpful attitude, and approach to recovering part of the tenant’s deposit to pay for the necessary cleaning of the property after the tenant had vacated it was very impressive and reassuring. During this time, they have also managed to find a new tenant quickly. I would happily recommend them to other landlords.