It started with Adam selling our flat (twice) quite quickly, after another agents had it for a year. Then throughout the whole drawn out process - Emma, especially, was the one constant shining light and Henderson Connellan the only organisation we would recommend. It felt more personal and like they actually care. Top marks Henderson Connellan Kettering!
Henderson Connellan Kettering branch assisted with the sale of my parents property in Chelveston, Northamptonshire. The whole team were fantastic from start to finish, unlike previous agents I have dealt with they followed up on every request in a timely and professional manner. The team created an effective marketing plan for the property and were able to secure the sale price we were looking for. I would not hesitate to use this estate agent again. Five stars, thank you for selling the house!
From start to finish, sale to completion the service was incredible. Showing people around our house the staff were polite and courteous. Marketing was superior. Support whilst going through the chain process was way above and beyond our expectations. Special thanks to Karen and Emma for all the running around they did even when it really wasn't part of their remit.. Can't really thank all the staff enough. This is an agency who's best practices are transparent. Moving out of the area now but I think we would be very lucky to find another estate agent as professional as Henderson Conellan
Our requirement to rent a home is coming to an end and having rented a number of properties through varying agents in the Kettering area, the last 12 months of renting through Henderson Connellan has been highly satisfactory. From the initial viewing process, through the rental agreement process and indeed the time in the property, Henderson Connellan have proved to be highly professional and customer service orientated......thank you Henderson Connellan.
As a tenant I am extremely pleased with the service provided by the Henderson Connellan team in Kettering. No fuss or drama whenever you need assistance or maintenance - always a warm welcome in the office with professional service which commenced with the origional viewing.
Used HC many times over the years and always receive the same great levels of service from James and his team.
We used Henderson Connellan to sell our cottage and were very pleased with the service we received. Texts advising us of viewings and prompt feedback on the viewing gave us the feeling that this is a well organised, efficient and proactive agency. The agents we dealt with were very responsive and professional and the team really went to great lengths to help us. Highly recommend this agency
Adam is very professional always helpful and will go the extra mile to ensure everything is correct.
Henderson Connellan took on my house and sold within the contract time. Their staff in the Kettering office were extremely helpful and very professional. Any queries I had were answered in a timely manner and whenever I wanted an up date on proceedings they got back to me within the same day. I have dealt with many estate agents in the area previously and was surprised at how professional HC are, thanks guys.
Excellent communication and service from the moment we viewed the property, to assisting us with pushing through a tricky exchange and completion. Adam and Jessica were always patient with my emails and phone calls, and provided invaluable advice and gentle nudging up the chain to ensure our move completed on time. Compared to encounters with other estate agents we were really impressed with their human qualities as much as their professionalism, which go a long way when embarking on such a complicated transaction.
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15-16 Market Place, Kettering, Northamptonshire, NN16 0AJ, Midlands, UK, NN16
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