Before renting from letting agents you always hear bad stories about them, such as just letting themselves into your home without permission, or when you have a fault in the home that's not your fault they charge you extortionate amounts or don't arrange help to fix it etc. All I've had is positive experiences with Henderson connellan. They respond to all my queries straight away, they have an app to report any faults or repairs which gets dealt with quickly and from start to finish they've helped this house feel like a home.PositiveResponsiveness, Quality, Professionalism, Value

Thank you Emma, for all your help with the purchase. I appreciate your follow through calls, reliability and co-ordination skills between the vendor, myself and solicitors. Your positive attitude and capable handling of the issues which arose together with keeping me informed and using your initiative were refreshing.

We purchased a house through Henderson Connellan. Callum who showed us around our property was excellent. Professional, knowledgeable and curtious at all times, even going the extra mile by answering calls at all times and responding quickly to messages. Callum, Emma and all of the Henderson Connellan team have been cruticial in completing our purchase all going out of their way to ensure we were happy and things progressed quickly. By far the best estate agent we have dealt with.PositiveResponsiveness, Quality, Professionalism

Henderson Connellan in Kettering have been far superior to any other estate agent that I have used. They were quick to line up viewings, confirm directly with myself, stay in touch regarding feedback and stay in touch very quickly throughout my entire sale & purchase. I have been incredibly impressed with the responsiveness of Michelle in particular, the entire team are a credit to the company and I would not hesitate to use them again in future. I cannot recommend them enough, they have been amazing throughout the whole process. Even throughout this difficult year, lockdowns and COVID-19 to deal with, their performance has never faltered. Thank you so much to the entire team at HC. Wishing you all the best, Grace.PositiveResponsiveness, Quality, Professionalism, Value

Thank you Emma for sticking with me through our epic journey selling 2 houses at the same time. You were excellent in dealing with both efficiently and professionally. The wider team were also very helpful and friendly. I would definitely recommend Henderson ConnellanPositiveResponsiveness

My entire experience with Henderson Connellan was a fantastic, stress free and very helpful one. In terms of equality and diversity Henderson Connellan is doing a great job and if i decide to buy a house one day I would want to use their service again, a lot of the service was done electronically on a safe and secure website where payments were made through. On the day of the viewing the member of staff adhered to the face mask and social distancing rule whilst still being completely friendly. Once I expressed my interest in the property it was only a matter of hours before i was told the offer had been accepted and we soon began the paperwork. everything was done online and even though i had to contact the office a few times they were ever so helpful to me each time. The agent that assisted me Connie, guided me through every stage until the signing of the documents and collection of the key. and even helping to provide me with further documents after moving in. I just hope the maintenance team will be as organised as the letting agents. Great staff, lovely house.PositiveResponsiveness, Quality, Professionalism, Value

We have had a very good experience with Henderson Connellan. In particular, Georgia was extremely helpful and responsive. She dealt with a number of viewings at our property and always provided feedback swiftly. She also negotiated on our sale providing helpful advice and seeking to achieve a good outcome for us.PositiveResponsiveness, Professionalism, Value

We had an excellent experience buying a house that was on the market with Henderson Connellan. Callum B assisted us every step of the way and thanks to his quick responses and efficiency in communicating with both ours and the vendor’s solicitors, we moved into the house exactly 8 weeks after our first viewing!! He was friendly and professional from start to end and answered all of our questions and concerns. We never had to chase him and he was always one step ahead. Thanks for helping to make buying a house during a pandemic completely stress free!PositiveResponsiveness, Quality, Professionalism

As purchasers we were very impressed by Emma's professionalism, efficiency, determination and 'can do' attitude. The pandemic caused a few delays, not least because finance companies and valuers shut up sop for a while, and searches, etc took forever to come through, but Emma skilfully steered a path between her vendor and us as purchasers to ensure that everyone remained on side. And we got there in the end! This is not the first time I've used Henderson Connellan but it's the best 'after sale agreed' service I've experienced from them!PositiveResponsiveness, Professionalism

Great dealings with Laura at Henderson Connellan! Within an hour had a viewing date agreed and then within 2 days had my lease agreement signed for my new apartment!! Quick and easy to deal with and always only a phone call away to help with any problems I have! Renewal of lease after 6 months was even easier so one happy customer here!!PositiveResponsiveness, Professionalism