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Miles and Barr

A selection of reviews/testimonials by highest rating
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1.00 /5

Very poor letting team. Substandard repairs on any work needed. Bathroom and toilet left in a condition that was affecting my young daughter’s health. Frightened to complain in case I got another section 21 notice or other aggressive tactics so forced to move at considerable cost to myself. I've now left the property for 6 days and not had confirmation of security deposit return. People not returning calls due to “it issues” no management available to talk to. I would suggest using another agency. Further to this I have just received a response from the manager here denying I complained about the property condition. The Managing director hasn’t even acknowledged my email to him. Please avoid at all costs

Reply from agent

Dear Darren, Thank you for sharing your feedback. We’re sorry to hear about your experiences and would like the opportunity to address your concerns. To assist you further, please contact me I know we have had several conversations in the past so you should already have my contact details. However I will reach out to you shortly. We take all feedback seriously and are committed to resolving issues as promptly as possible. Kind regards, Nina Simpson

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Address

101, Sandgate Road, Folkestone, Kent, CT20 2BQ, UK, CT20

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