Extremely poor service and communication from start to finish. Even though our contract ended 3 weeks ago. I have not had any confirmation of this. The “for sale” board is still up and we are still on rightmove ! If staff do answer the phone they are full of apologies and excuses. Promised that same agent would show people round and would make themselves familiar with the house as it is large. We have had x3 viewings in x4 months. First viewing was agent who was our designated person. Second viewing a different agent who appeared x5 mins before viewing and asked me to show him round so he could show potential buyer who was waiting outside and third viewing I was asked to show person round as agents busy. Would definitely not use again and would definitely not recommend.