Dreadful. Poor communication, confused and erroneous messages and a nightmare to get a response to emails. I have asked for my details to be deleted from their system 5 times under the General Data Protection Regulation and they have ignored all my requests. In addition, the standard of literacy is laughable. One worker told me she had spoken to my solicitor, quoting 'him'; my solicitor was female and she denied having had any contact with the worker or anyone else from her office. To be avoided.NegativeResponsiveness, Quality, Professionalism