Awful service and hard selling This firm are simply incapable of returning your calls and when I did eventually manage to speak to someone with regards to a viewing, I was told that it was 'government policy' to speak to an agent's mortgage advisor before allowing a viewing. !? When challenged on this claim, they then stated it was in fact their company policy to speak to their in office 'Independent ' mortgage advisor before they would allow me to arrange a viewing. I explained my mortgage was in place and I had no wish to speak to them, but they insisted or would refuse the viewing !? Not just terrible customer service for prospective buyers, but not ideal for the seller either. I would avoid at all costs.NegativeResponsiveness, Professionalism