I'm not one for complaints specifically or indeed reviews in general but felt in this situation I'd be remiss not to post this publicly. I'm looking to move down from London and wqs quite charmed by the Herne Bay area. Last week I visited the Herne Bay branch of Miles & Barr as part of a recce of the area. When I entered the staff were busy so I waited patiently by the front door. Staff members finished up one by one but, for whatever reason, did not catch my eye or engage. Fine - it happens - not the best service but potentially they had something important to note or capture before greeting a potential client. The straw that broke the camel's back was when not a customer who came in after me was seen first. Initially I thought it an error - until it happened again! Mortified, I left. Quite upset. Again, I like to think of myself not as one who complains or whinges. But in this case I feel it's necessary so that management/the corporate office are aware. In the meantime I've taken my business elsewhere. I genuinely hope you can do better.