When i needed to get some info from the staff at the branch, they were professional and helpful. Harry at the Ramsgate branch, was particularly good. I only had a couple of phone calls with him but he was extremely polite, extremely helpful and totally 100 % committed to sorting out my issues. My main dealings were with Suzanne Bearden and she was fundamental in getting our completion through before Christmas. Polite, tireless and professional, I couldn't praise her work highly enough. Miles and Barr are lucky to have both Suzanne and Harry working for them - wonderful people :D