This letting agents is by far the worst I have ever encountered since I started renting in Brighton and Hove 8 years ago. I urge you to keep away so you are not scammed by this incompetent and uncaring company. They let us a property, pushing for us to move in immediately taking every penny of our hard earned money. Before signing the agreement, the letting agent confirmed that the flat was ready to go and the relevant work we had requested had been carried out and completed. When we got to the property (I was 5 months pregnant at the time) it was not ready for rental, it was filthy, covered in rubbish and the plumbing did not work. When we returned to the letting agents they told us that it was nothing to do with them now and we would have to contact the landlord. We were unable to live at the property for TWO WEEKS, but had to pay for the full two weeks that we were unable to live there, of course. Sawyer and Co gave us only an email address for the landlord who lives in India and does not respond to our emails, Sawyer and Co insist that it is not their problem. A year later, Sawyer and Co notified us to leave the property within 2 months as the landlord was moving back in. We ended our tenancy a month after their notice, complying with the "one month's notice policy" and heard nothing back from the landlord. When I called the Letting agents, I was met with numerous unhelpful and fed up sounding agents saying that this landlord is always an issue and one said "I can't wait for this property to go as it's been 4 years of hell". Understandably, this did not make us feel better now knowing that they willingly let a property to us that they know has many issues and an uncontactable landlord.We have been unable to claim back our deposit as we still do not have any working contact details for the landlord and Sawyer and Co still insist that it is not their problem, despite the Deposit Protection Scheme telling us that Sawyer and Co themselves are holding the deposit money. We are now having to undergo a formal deposit despute which is both time consuming and mind numbing. Dealing with this with a 5 month old baby in tow is an absolute nightmare, not to mention being one and a half grand out of pocket. WHATEVER YOU DO, DO NOT USE THESE PEOPLE!