Making this as short as possible since i hate writing reviews, but I don't want others to go through the same stress my husband and I experienced. Rude from the start - waited for two weeks to view one flat, we had no problem with that but the customer service was non existent as I tried to ask some questions as to why it wasn't available. employees can't even remember to state their names when you call. Oh, and don't expect them to call you back when they say they will.