Hi Graham, Thank you so much for the fantastic review. We really appreciate you trusting us with your property management, and it’s great to hear the difference has been noticeable, especially with increased bookings. That’s exactly what we aim for, not just managing a property, but actively making it perform better. We’re glad the day-to-day bits like laundry are running smoothly, and that the lock issue was sorted quickly and without drama (we do try to save the excitement for the bookings, not the maintenance 😄). It’s been a pleasure working with you, and thank you for recommending us to other property owners. Feedback like this means a lot to the whole team. Thanks again for the 5 stars, we’ll keep working hard to earn them! Kind Regards, Harris & Co