We found Northwood a reassuring and professional organisation in dealing with ourself’s no matter what the problem was or was not. we found all the staff that we had dealings with in person or via the telephone to have a pleasant and professional approach one of the Directors Steve who we met on several occasions was more than happy to explain to us various options in going forward in regards to Housing and Sarah from the office was always on hand to answer any queries that we may of had all emails were responded to and all calls were returned to us if we could not speak to the person concerned at the time. All in all a very professional approach to us and yes we would highly recommend in their usage by us and others......