Tried making an appointment for a viewing, never got an email back so I had to call multiple times to even get it verified because they couldn't find the appointment on their agenda etc. Have called them over 5 times to finally get it sorted. I get a message this morning that the appointment has been cancelled so I call them up about it and the only thing they say is "yes it has been cancelled." Without any reasoning or anything. Very rude and unprofessional in my opinion.