Be prepared to pester.we were letting a property through belvoir for a few years and every time we had a problem with the property and needed to get in contact it would take ages to hear any response from them let alone any action. One of our favourites was when our shower developed a leak that was directly over the kitchen light and we were told to not use the shower untill it was sorted (would be acceptable if it wasn't 8 weeks to get it sorted to a poor standard) many other things they wouldn't even bother to respond to unless we emailed them daily in order to be a big enough nuisance to warrant a reply. belvoir Ipswich is such a joke that when it came to look for a new property seeing one rented through them it was an immediate turn off. Avoid like the plague