Hi Anthony, Thank you for taking the time to leave your feedback. I'm sorry to hear that you've felt frustrated by the pace of the transaction and the level of communication you've experienced. I have tried to identify you from your review, but unfortunately I haven't been able to. So, I would really appreciate it if you could get in touch with me directly as I welcome the opportunity to discuss your experience, understand what has happened and see what I can do personally to speed matters up! I look forward to hearing from you. Tony Branch Manager