People are often quick to leave a negative review however a bit slower when they have a good experiance. I have dealt with quite a few agents throughout the last 2/3 years in the search for a property and can safely say that Karl Tatler were the most professional and the easiest to deal with. I dealt mostly with Scarlett and she was so patient and always willing to help. I appreciate she was probably busy a lot in office but nothing was ever too much to ask. I spoke to others a few times too and in general everyone was brilliant.