We used Abigail Sutcliffe for our house sale after talking to a couple of estate agents in Cheltenham. We got the impression that Abby would go the extra mile to achieve our sale. Abby did a great job to find our buyer and manage the process through. This included communication with all levels of the chain, including having a good relationship with the agent we were buying from. All of this helped greatly with the sale process. Abby was also available at any time on any day: early mornings, evenings, weekends - nothing was too much trouble. Due to us having rather specific purchase requirements and being concerned it was going to take a long time to find the right property for us, we chose to sell our own property with discreet marketing, i.e. not on Rightmove etc. Abby used her contacts well, finding the right buyer and managed expectations with them well. I would definitely recommend Abby.