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Payne & Co

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Payne & Co

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

1.00 /5

review by Maria Denardis

Reply from agent

Dear Maria Denardis, As a company we take our reviews very seriously. Unfortunately, we are struggling to find a record of your name or any dealings with you, please could you contact us on 020 8518 3000 or ilford@payneandco.co.uk so we can clarify your review without delay. Regards

1.00 /5

review by jameelah macmillan

Reply from agent

Dear Jameelah Macmillan, As a company we take our reviews very seriously. Unfortunately, we are struggling to find a record of your name or any dealings with you, please could you contact us on 020 8518 3000 or ilford@payneandco.co.uk so we can clarify your review without delay. Regards

1.00 /5

Very bad customer service

review by Shams Al Habibi

Reply from agent

Dear Shams Habibi, As a company we take our reviews very seriously. Unfortunately, we can not find a record of your name or any dealings with you. We pride on our high customer service to all our clients old and new especially through this difficult global pandemic. Please could you contact us on 020 8518 3000 or ilford@payneandco.co.uk so we can clarify your review without delay. Regards

1.00 /5

They gus are lying to their clients We called them hundred time for last one week but they gave us different axcuses They promised us for the property and after then they don't care Now i am homeless and don't have time to find another property😢😢💔💔NegativeResponsiveness

review by Mady Zaidi

Reply from agent

Dear, Madi Zaidi as a company we take our reviews very seriously. Unfortunately, we cannot find a record of your name or any dealings with you. We pride on our high customer service to all our clients old and new especially through this difficult global pandemic. Please could you contact us on 020 8554 6233 or lettings@payneandco.co.uk so we can clarify your review without delay. Regards

1.00 /5

review by Abu Zakaria

Reply from agent

Dear Abu Zakaria, As a company we take our reviews very seriously. Unfortunately, we are struggling to find a record of your name or any dealings with you, please could you contact us on 020 8518 3000 or ilford@payneandco.co.uk so we can clarify your review without delay. Regards

1.00 /5

I have been made an offer on the property and have not been told that the seller is not genium too sell. Instructed surveyor paid £936. To be infirmed letter that seller changed his mind. Money wasted!

review by Nicolae Caminschi

Reply from agent

Dear Nicolae, We are as disappointed as you are that the sale did not proceed to a satisfactory completion. As stated previously we have no control over our clients changing their mind. Our legal system allows buyers and sellers to do this up to the point of exchange of contracts. Please accept our apologies.

1.00 /5

do not trust this company to sell your house - seriously undervalued my property ( for what reason it seems this estate agent getting up to tricks of the old trade ) £45,000 below the last valuation 2 weeks ago - 55k below last years valuation - just had another estate agent value it at what its proper market value should be and went online to various online estate agents all coming back with the true value of that property - SHAME ON YOU

review by MERVYN VICTOR

Reply from agent

Further to your recent review we are sorry to hear you were not happy with our market appraisal of your property. The figures were based on our extensive local knowledge of the area and also allows for the fact that the property is accessed via the rear of a shop and is situated above a take away/restaurant. We hope our advice was helpful and we wish you every success in the sale of your property.

1.00 /5

I booked a viewing and I haven't received the full address... obviously 🙄 I was going somewhere else! …

review by Catalina Teodora Daraban

1.00 /5

We was six years with them as a Tennant. They never changed anything at the beginning (painting, carpet, etc). When we moved they took our deposit money and they said we damaged the house. But the sales team were good, we bought a house from them. The employee helped us lot.

review by mazma reza