My family rented a house with Belvoir in November 2018 to March 2019 till we found a house to buy. The house was a complete state, carpets were more brown than beige, the whole house was covered in long black dog hair, non working fridge/freezer in the kitchen etc... They picked up on it and took notes & pictures. Then when we move out, we get the house absolutely spotless, replace a few things (we had ripped & scruffy blinds..) Receipts ready for them to prove it. Well guess who is still waiting for the deposit. We have been asked to clean the house again but yet they are unable to prove that the house was cleaned before our arrival. Plus the staff in there, especially the female behind the desk on the left, are extremely rude, disrespectful, with very little commun sense (ie: if you can't prove that the house was cleaned before they arrived, how can you bill people for it when they leave) . STAY AWAY FROM THESE RUDE PEOPLE IF YOU DON'T WANT TO LOSE YOUR DEPOSIT 🤷🏼‍♀️