I think they used to have more properties

Made a good start with a quick sale but after that my perception was that they let themselves down with poor communication and response to messages with the office. We have used other Thomas Morris offices in the past and had a great experience so we were disappointed with our most recent sale experience via the Huntingdon office.

Made a good start with a quick sale but after that my perception was that they let themselves down with poor communication and response to messages with the office. We have used other Thomas Morris offices in the past and had a great experience so we were disappointed with our most recent sale experience via the Huntingdon office.

Web site not too good

Great service, friendly team of staff.

Was looking at buying a house with this company and was told that after travelling 3 hours to view a house I'd be able to look at more that weren't yet on the market. The letting agent that showed us the house was rude and unaccomodaring then also told us we'd have to find the branch ourselves as she was not obliged to show us more houses and had other places to be. We eventually found the branch for them to tell us they had no more houses to show regardless of the fact we traveled 3 hours under the impression we would be able to view more than 1 house that did not meet the requirements we had given. Eventually we found our forever home with a different company and I would suggest others do the same.

Not professional enough

Over priced and not customer orientated

Only agent who couldn’t tell me their fees without a viewing… and then indicated 1.5% and if I wanted it to be less ( ie aligned to the market normal) then would “reduce some of their marketing efforts” .. a masterclass in how not to sell .. went to another agent who told the fees upfront .. listed all three properties with them

Not good experience with any of the letting agencies