acceptable

Took over the last week of my tenancy from Easy Lettings, then charged me £80 for a window latch that was already broken when I moved in (and that was reported as broken!) £80 for a window latch, without providing proof of an invoice? Avoid this company at all costs. EDIT: Whitegates refunded the amount AFTER this review was left. I'd still steer clear of this company.

Bad experience with Whitegates Huddersfield. Rented a house for 11 months.. return of the Deposit. First they said that there are items in the shed, but these were here before I moved in ( luckily I had prove) I had the house cleaned (end of tenancy ) before I moved out, but they still had things to add on their final report. (Grass to long and to wet) , dust on sideskirts, oven greasy, items behind radiator, bathroom needs professional cleaning etc. I really think the final inspector of whitegates did something or used some old photos because the property was cleaned and they didn't let me see what they had noticed and this makes me suspicous. Even the landlord said that the property was in a bad condition but I had it in a better condition than the property was when we moved in. Ok. But what happend next just makes me mad. Me my spouse and 2 little childeren came home and noticed that there was no power, strange as it was there were lights but nothing in the sockets, so the fridge/freezer was off. I had checked the electric meter and called scottishpower but they had no problems in the area. So I called the landlord and explained. Well after a photo exchange he found out that a switch was disabled and after enable it everything worked but after a while the power went out again. We found out that there was a water leaking through the ceiling and the landlord didn't want to sent someone out because of the sunday rate and someone would come monday. I have 2 kids and there was water dripping through the smokealarm and the best thing ( safest) things was to disable it and disconnect it. Now whitegates and the landlord want to charge me money for this. 288 pounds!! I saved them fire hazards. I even had viewings done for whitegates so the property would let soon after we left( sometimes 4 viewings a day) Total of 13 viewings in 5 days sometime the agent of whitegates didn't even come and I had to show the future tenants around. Wel whitegates all smiley faces and kind behaviour untill they have to return the deposit money. Never in my life whitegates again. I had rented through agency before and never had deal with things like this. Greedy people who wants to eat some of the deposit money.

Worst ever letting agency. They tray to take money from deposit for something that not exist. AVOID. L.E. like I can't reply to the answer, I will write hier : No, I wasn't agree with that 10£ for "missing bulbs" because I have let much more bulbs that I found on that house. Landlord was all ok, but agency WORST EVER

This company has no standards, or support for tenants. Want your money and fob you off when you have a complaint. I avoid at all costs

Took over the last week of my tenancy from Easy Lettings, then charged me £80 for a window latch that was already broken when I moved in (and that was reported as broken!) £80 for a window latch, without providing proof of an invoice? Avoid this company at all costs. EDIT: Whitegates refunded the amount AFTER this review was left. I'd still steer clear of this company.

Bad experience with Whitegates Huddersfield. Rented a house for 11 months.. return of the Deposit. First they said that there are items in the shed, but these were here before I moved in ( luckily I had prove) I had the house cleaned (end of tenancy ) before I moved out, but they still had things to add on their final report. (Grass to long and to wet) , dust on sideskirts, oven greasy, items behind radiator, bathroom needs professional cleaning etc. I really think the final inspector of whitegates did something or used some old photos because the property was cleaned and they didn't let me see what they had noticed and this makes me suspicous. Even the landlord said that the property was in a bad condition but I had it in a better condition than the property was when we moved in. Ok. But what happend next just makes me mad. Me my spouse and 2 little childeren came home and noticed that there was no power, strange as it was there were lights but nothing in the sockets, so the fridge/freezer was off. I had checked the electric meter and called scottishpower but they had no problems in the area. So I called the landlord and explained. Well after a photo exchange he found out that a switch was disabled and after enable it everything worked but after a while the power went out again. We found out that there was a water leaking through the ceiling and the landlord didn't want to sent someone out because of the sunday rate and someone would come monday. I have 2 kids and there was water dripping through the smokealarm and the best thing ( safest) things was to disable it and disconnect it. Now whitegates and the landlord want to charge me money for this. 288 pounds!! I saved them fire hazards. I even had viewings done for whitegates so the property would let soon after we left( sometimes 4 viewings a day) Total of 13 viewings in 5 days sometime the agent of whitegates didn't even come and I had to show the future tenants around. Wel whitegates all smiley faces and kind behaviour untill they have to return the deposit money. Never in my life whitegates again. I had rented through agency before and never had deal with things like this. Greedy people who wants to eat some of the deposit money.

I looked up a 3 bedroom cottage on Taylor hill road cost 105,000 on website n like it so came in estate office today to get leaflet lady didn’t know other lady on laptop didn’t search properly told lady n me no property in Taylor hill so don’t know if lying or what think white gates service needs be better

They have asked me to pay "overdue rent". I transfered straight away in minutes. I relized i have paid twice when i check my bank account 2 week later. First paymant was already on time by standing order one day before they reminded(!) unpaid rent. I called them to ask a refund and why it has happened. The woman on the phone recommended me to check my bank account before making a payment. Then I asked her why do not they check payments before asking people to make another payment. The answer was brilliant; "Don't tell me what I have to do!"

Wouldn't use Whitegates to sell your house . Had a guy come to value my house last week . He was very rude and abrupt. Never introduced himself . When showed him round he was very quick and uninterested. He valued it very low. Advised that I get some valuations when I said I had and that they had valued it a lot higher he just said go with them then and got up and walked out. Very poor service but been told since that they are only interested in Rentals. Well they should have said that when the valuation was booked so as I wouldn't have waited my time .