AVOID!!! If I could give 0 stars I would. A bunch of incompetent bullies who really DO NOT care how they treat you as a client and despite making formal complaints they just go round in circles and don't actually answer for any of their mistakes! They think its acceptable to put a tenant into a property which they have been told doesn't have a job, do not credit checks or obtain a guarantor. Then think its fine for us as the Landlord to suck up the losses when said tenant leaves mid-tenancy without paying. After speaking to said tenant direct, she also confirmed they used bullying tactics with her and were extremely unhelpful & rude towards her. Take your money elsewhere and use an estate agency that knows that they are doing instead of one that is doing the bare minimum which they call "industry standard" They are merely processors to obtain their management fee. Now having issues with one of their contractors all because, yet again, Whitegates are incapable of using some common sense and giving full facts and instead just do the bare minimum to get a job done. They DO NOT have the Landlords best interests in mind!