Reading through the many reviews from tenants, I realize I'm not the only one who has been treated poorly by Huddersfield Whitegates. The staff are absolutely appalling and lack compassion. Sophie, Craig, and Megan are just a few of the worst among a terrible group. This branch in Huddersfield should be shut down. I have shared my story with Citizens Advice, the local media, and three social media platforms in hopes that action will be taken before more people have to endure the same mistreatment from Whitegates. Responding to other people's feedback with comments back about the tenant being in the wrong, the tenant has done this, the tenant has done that, never whitegates fault. Its Google Reviews; everyone has the right to express their opinions. Whatever I say, you'll twist and make out to be the innocent party, as you frequently state, "As the largest letting agent in Huddersfield, our goal is to provide the best possible service to all our customers and clients." However, this is not accurate. I have 5 years worth of filed evidence, including health records, regarding the issues my son and I have faced due to persistent black mold growth, which I attempted to address myself, but ultimately it was Whitegates responsibility. No thermostats on radiators, a hole in the attic and much much more. Your responses seem designed to portray you as the innocent party, knowing that comments made by you cannot be replied to. Well played whitegates, well played 👏 I fully expect you to gaslight and make false claims to sway public perception as witnessed in other reviews, that is guaranteed. But Sophie, Craig and Megan, you should be ashamed of yourselves for praying on vulnerable people and talking to them like they are beneath you. You are nothing but bullies.