Probably the worst estate agents I've used, student let, had damp and mold in my room, they sent people around to check and said there was nothing wrong, even though my bedsheets were moist and I had countless dehumidifiers that were full after a single day. Had to move into a box room for the rest of the year, and I'm lucky that was available otherwise I'd have had some serious health issues. Halfway through the year we get an email saying the landlord has moved away from martin and co and they wont be dealing with us anymore. So had to deal with an unresponsive landlord for 6 months with no middle man. Absolutely no accountability, will leave you in the dust once you've signed the agreement and given you the keys. Went to Student Haven for my last few years, they were nothing but helpful, use them instead. EDIT - In response to the reply on this post. I actually left a review 10 years ago, I'd forgotten why I deleted it but thank you for reminding me it was because I was being harrassed by text and calls from you. - I'm not about to open that discourse again so please refrain from contacting me. Thank you for clarifying it was actually yourselves who severed contact with our landlord, leaving us in the property with no representation, there was actually no explanation back then apart from a single letter, letting us know you weren't representing us, no explanation why. - I would direct my frustrations at the landlord however you didn't leave us with a name or any relevant contact information for them. I received a marketing email from you after 10 years of hardly being a respected tenant and it just felt like the right time :)