Lol where do I start as a tenent they try and squeeze every penny they can out of you and as a landlord they hold back money and work takes ages to get booked in and they take the money before it's even been completed god know what out tennent thinks! All in all I would never recommend Martin and co as a tennent or landlord. The best part of the reviews here is the review from Rowan Williams she is the branch manager... so it's a little biased if you ask me... even better is the branch response... to be fair there is likely more than one rowan Williams in the world so I may be wrong. If you don't mind paying for a poor service and cleaning when you move out when it's left in a better condition than when you moved in or as a landlord to have rent held back for no reason and work required to not be completed for weeks or even months then I highly recommend Martin and co especially the Hucknall branch although I have had dealings with both nottingham and Hucknall branch and they are both as bad as each other in different ways which is quite special. The problem with the likes of Martin and co is they get the custom due to advertising and people are like sheep and do as they are told which is a shame when you get a far superior service from family run businesses where they care about the service offered to tennents and landlords alike. If after reading this you decide to go with Martin and co i wish you the best of luck you will need it.