They are dealing with the buying of my new property. Seem to be doing a great good job. Can't give them 5 stars as the sale is not yet complete

Good letting agent but no 'out of hours' emergencies. They are also at the mursy of landlords to get work completed. Friendly and helpful. Shop always clean tidy and your greeted as soon as you walk through the door

Constant battle to get any jobs done under the rental and property management agrerment.

I was passed over to this company when my previous letting agent closed and since then getting repairs carried out is a nightmare. I had to threaten them with citizens advice to get someone to look at the damp problem which still isn’t fixed and is now considerably worse. They implemented a new online system to book repairs and my house is not on the list so I can’t use it. The whole service from them is lack lustre.

BUYERS BEWARE I was a buyer, I was lied to about the construction type of a property ( turned out to be timber frame once survey was completed). …

AVOID AVOID AVOID ⛔️ Estate agent Vikki Allison very unprofessional, terrible service n simply does not care to sell your property. Not informed of potential buyers whom a couple having to contact me directly making me aware of their lack of help. Not even informed prior to viewings, sent reminder only night before. Board still left broken outside for weeks now when told fixed in 2 days. Advert incorrect stating '1 bathroom' when there are 2 bathrooms in fact . 3 toilets in total with 4 bedrooms. Left unchanged for a month after notifying them. Was told initially by Vikki I would be looked after as having mental health concerns but this woman, it would seem, deliberately sabotages any success. I have read all of these reviews n I am far from the first to receive a disgraceful experience.

While Darren was very personable in person, he was rude in messages once an offer was made. I appreciate that my property offer was low and not accepted but the response felt very condescending and rude. As a young woman, I felt this was aimed more at my age and gender though of course with limited interaction, I cannot confirm this as fact. He didn't introduce himself at the viewing and appeared to dismiss me initially until it was made clear I was the buyer. As he owns his company, I was left with no resource to complain as to his behaviour except to leave a public review, which is not my preference but felt necessary. I would provide screenshots of the conversation except I do not wish to expose what could be sensitive price information of his previous sales. Frankly, the whole thing is just weird, confrontational, and uncomfortable. Edit: Just for clarification sake, Darren, the comparable houses we discussed were on the same street. The comparable you presented was a year and half old, while the ones I were discussing were from this year and were themselves larger properties and 20% less than the current asking price. I warned you we might be late by 5 minutes and we were in fact 5 minutes early. You also approached our vehicle while we were still in it without introducing yourself. Regardless, your tone was unprofessional and rude in messages, which is not disproved by your response. I am sorry we have had a poor experience with each other but I do wish you and your clients well going forward.

AVOID AVOID AVOID! This place is a shambles from a buyers perspective, they will book you in for a viewing and accept offers from other people, all whilst telling you there are no viewings available until next week. Absolutely useless.